Most of our products are available with next-day delivery, though some products such as irregular length fibre patch leads or high-speed transceivers may take between 2-7 business days depending on the product. We'll always let you know if your order will be delayed.

We use FedEx for most of our orders, but if your shipping address is very close to us (Gloucestershire), we may deliver in our own van.

While this is rare, sometimes issues outside of our control can arise such as the courier losing the parcel or failing to deliver. If your order hasn't arrived, the first step is to let us know on sales@sfpstore.co.uk

We'll try our best to find out where your order is and to make alternative arrangements.

Just drop us a line on sales@sfpstore.co.uk - we'll send you the POD asap.

Yes, we ship to customers worldwide. If you're outside the UK, send us an email and we'll provide you with an international shipping quote.

Under the distance trading regulations, you have 14 days from receipt of the goods where you can exercise your right to cancel and return them.

Goods should be returned in an unused condition and in original packaging. Returns for this reason will be at your own cost.

We try to ensure all our listings are accurate and that our couriers take care with your order, but mistakes can happen.

In the event that your order is received damaged, is faulty or is incorrect, please email sales@sfpstore.co.uk within 24 hours of receipt to arrange a refund.

Once the items are returned to us, we can process the refund for you.

Yes! We can provide custom labels at no extra cost. Just let us know when you place your order and we'll be in touch to get your logo and any extra information.

We can code to pretty much any vendor. Just get in touch on sales@sfpstore.co.uk and we'll provide a quote.

SFP Store is a brand of Cable Intelligence. We are a supplier of networking products based in Tewkesbury. We have over 20 years of experience in the networking industry and are one of the largest suppliers in the UK of cables & connectivity solutions.